I was playing squads head to head and spent hours getting to the national championship. We were winning the whole game and were running the clock out with 1 and half minutes left when I randomly started glitching and bugging out. It eventually kicked me out with a de sync error and stayed my stats wouldn’t be recorded. Not only were they recorded but it counted as a loss even though I was winning the whole match. I got eliminated from the playoffs and did not receive the national championship packs I earned all because of the server issues. THIS NEEDS TO BE FIXED. This is the third time being eliminated from playoffs and second from national championships games I was winning and got kicked from.

PSN: temp2697314535platform: ps5 Yes, the error message I’ve most frequently gotten is a “de-sync error” which says the stats will not be recorded but they always are recorded as a loss even if I’m marginally winning the game. As far as I know it only really affects Squads head to head. I don’t play as much solo head to head, but haven’t had the issue on there. To help prevent the issue I bought a wifi extender for better connection and the error this occurred, so I have no purchased and Ethernet cable to further help from getting kicked from games.I believe the “de-sync error” should be fixed. I really shouldn’t be losing games that I currently have the lead in. Especially when it explicitly says the stats from this game will not be recorded. It must be an in game issue. Ive taken several steps to prevent it and when I switch to any other game I have zero connection issues. On top of that I have several friends who commonly get the “de-sync error code” and it gives them loses as well. I have a video with proof of the issue that is 51 seconds long and I’ll try to attach it here. I was playing my national championship game up by 6 points with a little over a minute left. When suddenly im kicked and given the “de-sync error code.” I’m told the stats won’t be recorded. When I get back to the menu it initially doesn’t count it as a loss. But then it refreshes and gives me the loss.I receive 7500 coins that says squad season complete and a field goal pack. If I had not been given the “de-sync error” from the game I would have won my national championship and received two national championship packs. This has happened twice and in national championship and several times in the playoffs!!!

PSN: temp2697314535platform: ps5 Yes, the error message I’ve most frequently gotten is a “de-sync error” which says the stats will not be recorded but they always are recorded as a loss even if I’m marginally winning the game. As far as I know it only really affects Squads head to head. I don’t play as much solo head to head, but haven’t had the issue on there. To help prevent the issue I bought a wifi extender for better connection and the error this occurred, so I have no purchased and Ethernet cable to further help from getting kicked from games.I believe the “de-sync error” should be fixed. I really shouldn’t be losing games that I currently have the lead in. Especially when it explicitly says the stats from this game will not be recorded. It must be an in game issue. Ive taken several steps to prevent it and when I switch to any other game I have zero connection issues. On top of that I have several friends who commonly get the “de-sync error code” and it gives them loses as well. I am trying to attach a perfect video with proof of the issue. It’s only 51 seconds but says it’s too large to upload. I could email it or find other way to upload the video. In sum, I was playing my national championship game up by 6 points with a little over a minute left. When suddenly im kicked and given the “de-sync error code.” I’m told the stats won’t be recorded. When I get back to the menu it initially doesn’t count it as a loss. But then it refreshes and gives me the loss.I receive 7500 coins that says squad season complete and a field goal pack. If I had not been given the “de-sync error” from the game I would have won my national championship and received two national championship packs. This has happened twice and in national championship and several times in the playoffs!!!

No worries @EA_Illium i have gotten the new title update along with my friends and will say the amount of de-sync error has drastically decreased, but they do still happen and the stats are still recorded as a loss. Since the title update I’ve only had one de-sync but my friend has still had a handful. It seems more persistent in trios than duos as well.

Hi @Grxvity_Aim Would it be possible to get more information on this? EA ID (PSN ID/Gamertag): Which platform are you on? Are you getting an error message? Does this only happen in one game mode? Please share any steps you've tried so far to resolve the issue: If possible, share a Screenshot or Clip... Cheers!

Any updates on this? @EA_Illium

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