I've opened all the packs for the weekly GOTW "promo", I only have 2 GOTW tokens out of the 3 that I should have. I remember opening the first pack and Immediately adding that first token to the set. After three weeks now, the original token is gone and I am left with 2 tokens. After contacting EA Customer Service, they instructed me to post on this forum and hope that someone can find a solution for me on here. On Ea's end it shows my token was used as part of a "submission" so that counts out accidentally having quicksold it. Anyone else have this issue?

I didn’t get my GOTW token when I logged in today.

I literally had the exact same thing happen. Didn’t get it from week 1 and I’m pretty sure I’m 1 token shorter than where I should be. Ea support tells me to post in here and if enough ppl have the problem they’ll look into it. Clearly it’s an issue. However, there should be 14 weeks of GOTW tokens, maybe even more. So hopefully we eventually get enough? Just not immediately on week 12 how it should be.

Also have the same issue. I've opened that GOTW pack every week and yet I'm one token shorter than I should be. I don't remember which pack's token got eaten/lost but I do vaguely remember maybe pushing a button quickly with one of the packs and maybe sending it off elsewhere like another poster described. Not sure but I should have 7 here after adding Week 7's token just now and it's showing 6 ☹️

Same exact issue here. For 100% certain didn't delete or quicksell any and i am 1 token short

Same issue here just logged on and should be at 12 but shows 11

Missing GOTW Token | EA Forums

18 Replies

jahf0rce
Seasoned Hotshot
11 months ago
@deanerboy I think once you add it to the set, it "disappears" from the item binder. Look at the set and see if it is there.
rkjcrlujccp7
11 months ago
I didn’t get my GOTW token when I logged in today.
rkjcrlujccp7
11 months ago
Should have I?
ochooz
11 months ago
@rkjcrlujccp7 Think it usually comes later in the week iirc
abc676777665
10 months ago
I literally had the exact same thing happen. Didn’t get it from week 1 and I’m pretty sure I’m 1 token shorter than where I should be. Ea support tells me to post in here and if enough ppl have the problem they’ll look into it. Clearly it’s an issue. However, there should be 14 weeks of GOTW tokens, maybe even more. So hopefully we eventually get enough? Just not immediately on week 12 how it should be.
Gpantalones
10 months ago
Also have the same issue. I've opened that GOTW pack every week and yet I'm one token shorter than I should be. I don't remember which pack's token got eaten/lost but I do vaguely remember maybe pushing a button quickly with one of the packs and maybe sending it off elsewhere like another poster described. Not sure but I should have 7 here after adding Week 7's token just now and it's showing 6 ☹️
sweatpantsninja
New Rookie
9 months ago
Same exact issue here. For 100% certain didn't delete or quicksell any and i am 1 token short
Whalegasim69
9 months ago
Same thing happened to me I should be at 11 but I only have 10 they need to give a make right for this! Case number: 194394662
EnzoGorlamiii
9 months ago
Same issue happened to me in Week 9, I believe. The token just wasn’t apart of the pack, therefore I was not able to put it with the rest of the set. Just opened Week 12 GOTW Pack and received my 11th token. Found this post originally when it happened to me a couple weeks ago and looking again, there doesn’t seem to be any fix yet. I chatted with someone online and they said there isn’t any case over it and to post here to get more awareness to it. Hopefully they come out with more weeks to just solve the issue for those missing 1-2 tokens for whatever reason.
Case #: 194839623
qVzRaiin
New Rookie
9 months ago
Same issue here just logged on and should be at 12 but shows 11