Forum Discussion

gjnddnvf's avatar
gjnddnvf
4 months ago
Solved

Can’t play online

I cannot delete my account and never got a response from anyone since NCAA 25 has came out. I haven’t been able to play online or receive my preorder code 
24a66612da2eb66's avatar
24a66612da2eb66
4 months ago

Can I please get some direct assistance through email, text or something more hands on?

About College Football 25 Technical Issues

Need support with EA SPORTS™ College Football 25? Trouble with codes, connectivity, or performance? Join us to get help.1,398 PostsLatest Activity: 23 hours ago
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I haven’t been able to play online or receive my preorder code  ","body@stringLength":"167","rawBody":"

I cannot delete my account and never got a response from anyone since NCAA 25 has came out. I haven’t been able to play online or receive my preorder code 

","kudosSumWeight":0,"postTime":"2025-01-09T21:44:27.583-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:7121202_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":257},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:7121202":{"__typename":"Conversation","id":"conversation:7121202","solved":true,"topic":{"__ref":"ForumTopicMessage:message:7121202"},"lastPostingActivityTime":"2025-01-13T06:30:02.629-08:00","lastPostTime":"2025-01-13T06:30:02.629-08:00","unreadReplyCount":8,"isSubscribed":false},"ModerationData:moderation_data:7121202":{"__typename":"ModerationData","id":"moderation_data:7121202","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:7121202_1":{"__typename":"Revision","id":"revision:7121202_1","lastEditTime":"2025-01-09T21:44:27.583-08:00"},"ForumReplyMessage:message:7121208":{"__typename":"ForumReplyMessage","id":"message:7121208","conversation":{"__ref":"Conversation:conversation:7121202"},"author":{"__ref":"User:user:4898297"},"revisionNum":1,"uid":7121208,"depth":4,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:college-football-25-technical-issues-en"},"subject":"Re: Can’t play online","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:7121208"},"parent":{"__ref":"AcceptedSolutionMessage:message:7121205"},"body":"

Can I please get some direct assistance through email, text or something more hands on?

","body@stringLength":"94","rawBody":"

Can I please get some direct assistance through email, text or something more hands on?

","kudosSumWeight":0,"repliesCount":0,"postTime":"2025-01-10T10:15:51.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:7121208_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":146},"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[],"replies":{"__typename":"MessageConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1745483860520":{"__typename":"CachedAsset","id":"theme:customTheme1-1745483860520","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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Hey @gjnddnvf if you head here you should be able to get it sorted: https://help.ea.com/en/solutions/?product=ea-account&category=manage-my-account&topic=login-ea-account

\n\n

Darko

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"204","postTime":"2025-01-10T04:16:59.311-08:00","lastPublishTime":"2025-01-10T04:16:59.311-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":205},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:college-football-25-en/category:ea-sports-college-football-en/category:ea-forums-en/community:tghpe58374board:college-football-25-technical-issues-en/message:7121202/message:7121205","readOnly":false,"editFrozen":false,"body@stringLength":"494","rawBody":"

Hey @gjnddnvf if you head here you should be able to get it sorted: https://help.ea.com/en/solutions/?product=ea-account&category=manage-my-account&topic=login-ea-account

\n\n

Darko

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