Forum Discussion

gridzurch's avatar
6 months ago
Solved

Can I get a refund for college footballl 25?

I purchased the game but it has too many bugs that it's unplayable. Can I get refunded?

  • Hello, @gridzurch 

    You can contact the retailer the game was purchased from to see if a refund is available.

    Edit: Thread locked. We cannot assist with refunds over Answers HQ.

5 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 months ago

    Hello, @gridzurch 

    You can contact the retailer the game was purchased from to see if a refund is available.

    Edit: Thread locked. We cannot assist with refunds over Answers HQ.

  • I purchased it digitally from xbox. They won't refund because it's beyond 14 days. I waited for the first big patch update hoping it would fix many of the issues, but there are still too many problems that make the game unplayable 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 months ago

    @gridzurch 

    We are not able to issue refunds for purchases from 3rd party retailers. You're welcome to report any bugs here. When we have news on the next update, we'll announce it on our official channels.

  • WavvyGuyTy's avatar
    WavvyGuyTy
    Rising Scout
    6 months ago

    PlayStation and xbox won’t give out a refund because they will say it’s not on their end but will point the fingers at ea for the issues

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