Cant connect to ea servers College Football 25
Cant connect to EA servers on Xbox. Have tried all the troubleshoots and the problem persists. I also can't change members in my offline dynasty
Forum Discussion
EA_Illium
Community Manager
Community ManagerHi @tmill10
Thanks for reaching out to the community on Answers HQ!
To check have you tried the following steps?
Spoiler
- Make sure you have the latest software update.
- Perform a power cycle.
- Quit the game and other running apps from Quick Resume (For Series X|S consoles)
- Unplug any devices attached to the USB slot.
- Reinstall the game. If you're using an external hard drive, consider installing it on the internal drive to see if that helps.
- Troubleshoot your connection to EA games
- Open you're Xbox NAT Type
- Clear the MAC Address.
- From the Xbox dashboard, click Settings, then go to All Settings.
- Go to Network, then Network Settings.
- Click Advanced Settings, then Alternate MAC address.
- Select Clear, then restart your Xbox.
Cheers!
I have tried all the troubleshoots and nothing as worked.
In the same boat as @tmill10 . Been on these forums for days now, attempted to talk to EA help agents who give up after asking me to perform the troubleshooting tips listed here, who also then instruct me to post on these forums for help where I get lead to the same troubleshooting tips we already attempted. Very frustrating.
Doesn't seem like anyone involved with the EA help team cares much about this issue. It seems as if once these generic troubleshooting tips are all any of them have to offer, and if none of them work, then oh well, looks like you're SOL buddy. Been told for over a week now that they've reported the "bug" and are investigating, with no way to track any progress or get any updates from the team on if anybody is actually working to resolve this. Seems as if it's only affecting a very small percentage of players, so seems likely they'll continue to do nothing.
