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Got the game finally about a month ago, so just experiencing this issue as well as of recently. To my understanding, we all must have had EA accounts at one time or another for another game. Then, for lack of use or whatever other reason, those accounts became disabled but were already "tied" to our PS or Xbox accounts. According to EA's website, once an EA account is tied to your gaming account, thats it, thats the only one you can ever have. Even if you logged in, updated password, did "everything" they suggest, it doesn't matter because that EA account became disabled. And again, according to EA's website, once an account is disabled, you can not re enable it even after changing password, etc. So at the end of the day and reading all these other's bad experiences with customer service, I think were SOL.
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