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RENAN20DUARTE's avatar
RENAN20DUARTE
10 months ago
Solved

CF25 Cross play - "cant send invite. Try again"

I am on ps5 and my friend is on xbox, we both have cross play enabled, whenever i invite him his game freezes, whenever he tries to invite me it says "cant send invite. Try again" what can we do?
RENAN20DUARTE's avatar
RENAN20DUARTE
9 months ago

I am on ps5 and my friend is on xbox, we both have cross play enabled, whenever i invite him his game freezes, whenever he tries to invite me it says "cant send invite. Try again" what can we do? We are trying to play ultimate team

  • RENAN20DUARTE's avatar
    RENAN20DUARTE
    9 months ago

    I am on ps5 and my friend is on xbox, we both have cross playenabled, whenever i invite him his game freezes, whenever he tries to invite me it says "cant send invite. Try again" what can we do? We are trying to play ultimate team

    • EA_Illium's avatar
      EA_Illium
      Icon for EA Staff (Retired) rankEA Staff (Retired)
      9 months ago

      Hi @RENAN20DUARTE 

      A few things to check first, 

      1. Check your EA and Console account settings for anything blocking other players. 
      2. Verify both EA accounts are not child accounts and are linked to separate EA accounts. 
        1. If you log into the EA Account on the account management website you should be able to view the connected accounts. 

      If this continues, you might also want to try a few console-specific steps. 

      Xbox

      Spoiler
      1. Make sure you have the latest software update.
      2. Perform a power cycle.
      3. Quit the game and other running apps from Quick Resume (For Series X|S consoles)
      4. Unplug any devices attached to the USB slot.
      5. Reinstall the game. If you're using an external hard drive, consider installing it on the internal drive to see if that helps.
      6. Troubleshoot your connection to EA games
      7. Open you're Xbox NAT Type
      8. Clear the MAC Address.
        • From the Xbox dashboard, click Settings, then go to All Settings.
        • Go to Network, then Network Settings.
        • Click Advanced Settings, then Alternate MAC address.
        • Select Clear, then restart your Xbox.

      PlayStation

      Spoiler
      1. Make sure you have the latest software update.
      2. Troubleshoot your connection to EA games
      3. Unplug any devices attached to the USB slot.
      4. Perform a power cycle.
        • Touch the power button on the front of the console for at least seven seconds until the system beeps twice.
        • Turn it back on after one minute.
        • Launch your game.
      5. Restore the license for the game.
        • Go to Settings on your PlayStation.
        • Click Account Management then Restore Licenses.
      6. Enter Safe Mode and Rebuild your PS database
      7. Reinstall your game. If you're using an external hard drive, consider installing it on the internal drive to see if that helps.

About College Football 25 Technical Issues

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I am on ps5 and my friend is on xbox, we both have cross play enabled, whenever i invite him his game freezes, whenever he tries to invite me it says \"cant send invite. Try again\" what can we do?

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I am on ps5 and my friend is on xbox, we both have cross play enabled, whenever i invite him his game freezes, whenever he tries to invite me it says \"cant send invite. Try again\" what can we do? We are trying to play ultimate team

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I am on ps5 and my friend is on xbox, we both have cross play enabled, whenever i invite him his game freezes, whenever he tries to invite me it says \"cant send invite. Try again\" what can we do? We are trying to play ultimate team

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Try again\"","moderationData":{"__ref":"ModerationData:moderation_data:7046139"},"body":"

I am on ps5 and my friend is on xbox, we both have cross playenabled, whenever i invite him his game freezes, whenever he tries to invite me it says \"cant send invite. Try again\" what can we do? We are trying to play ultimate team

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Hi @RENAN20DUARTE 

\n\n

A few things to check first, 

\n\n
    \n
  1. Check your EA and Console account settings for anything blocking other players. 
    2. \n
  2. Verify both EA accounts are not child accounts and are linked to separate EA accounts. \n
      \n
    1. If you log into the EA Account on the account management website you should be able to view the connected accounts. 
      2. \n
    \n
    3. \n
\n

If this continues, you might also want to try a few console-specific steps. 

\n\n

Xbox

\n
Spoiler
\n
    \n
  1. Make sure you have the latest software update.
    2. \n
  2. Perform a power cycle.
    3. \n
  3. Quit the game and other running apps from Quick Resume (For Series X|S consoles)
    4. \n
  4. Unplug any devices attached to the USB slot.
    5. \n
  5. Reinstall the game. If you're using an external hard drive, consider installing it on the internal drive to see if that helps.
    6. \n
  6. Troubleshoot your connection to EA games
    7. \n
  7. Open you're Xbox NAT Type
    8. \n
  8. Clear the MAC Address.
    9. \n
      \n
    • From the Xbox dashboard, click Settings, then go to All Settings.
      • \n
    • Go to Network, then Network Settings.
      • \n
    • Click Advanced Settings, then Alternate MAC address.
      • \n
    • Select Clear, then restart your Xbox.
      • \n
    \n
\n
\n\n

PlayStation

\n
Spoiler
\n
    \n
  1. Make sure you have the latest software update.
    2. \n
  2. Troubleshoot your connection to EA games
    3. \n
  3. Unplug any devices attached to the USB slot.
    4. \n
  4. Perform a power cycle.
    5. \n
      \n
    • Touch the power button on the front of the console for at least seven seconds until the system beeps twice.
      • \n
    • Turn it back on after one minute.
      • \n
    • Launch your game.
      • \n
    \n
  5. Restore the license for the game.
    6. \n
      \n
    • Go to Settings on your PlayStation.
      • \n
    • Click Account Management then Restore Licenses.
      • \n
    \n
  6. Enter Safe Mode and Rebuild your PS database
    7. \n
  7. Reinstall your game. If you're using an external hard drive, consider installing it on the internal drive to see if that helps.
    8. \n
\n
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Ultimate team

","body@stringLength":"20","rawBody":"

Ultimate team

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