Forum Discussion
EA_Illium
7 months agoCommunity Manager
To check does this happen in both wired and wireless modes with the controller?
Also when you have a moment, can we try the following?
- Make sure you have the latest software update.
- Troubleshoot your connection to EA games
- Perform a power cycle.
- Touch the power button on the front of the console for at least seven seconds until the system beeps twice.
- Turn it back on after one minute.
- Launch your game.
- Unplug any devices attached to the USB slot.
- Reinstall your game. If you're using an external hard drive, consider installing it on the internal drive to see if that helps.
- Restore the license for the game.
- Go to Settings on your PlayStation.
- Click Account Management then Restore Licenses.
- Enter Safe Mode and Rebuild your PS database
7 months ago
Hi there, It happens both for wired and wireless and I have done all that you suggested except #6 and #7 which I will not do. However I played today and had no issues at all. Am going to play 3 games again tonite and report back but somehow the issue did not happen today. I have reset the controller, updated the controller, changed the cables, reinstalled the game, etc.
I will report back in 48 hours with an update but aoo far it seems to have solved itself not because of anything I did.
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