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V3nom884342's avatar
V3nom884342
10 months ago

College football 25 Xbox Series S Screen Flashing

EA ID (PSN ID/Gamertag): V3nom884342 Which platform are you on? XBox series S Are you getting an error message? No Does this only happen in one game mode? Only mode I tried last night was quick p...
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
10 months ago

Hey @V3nom884342 

Can we try the following if you have a moment?

  1. Make sure you have the latest software update.
  2. Troubleshoot your connection to EA games
  3. Perform a power cycle.
  4. Quit the game and other running apps from Quick Resume (For Series X|S consoles)
  5. Unplug any devices attached to the USB slot.
  6. Reinstall the game. If you're using an external hard drive, consider installing it on the internal drive to see if that helps.
  7. Open you're Xbox NAT Type
  8. Clear the MAC Address.
    • From the Xbox dashboard, click Settings, then go to All Settings.
    • Go to Network, then Network Settings.
    • Click Advanced Settings, then Alternate MAC address.
    • Select Clear, then restart your Xbox.
gdog1130's avatar
gdog1130
10 months ago

I am having the same problem and I tried all of these and not one worked. 

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    10 months ago
    Hi @gdog1130, Would it be possible to get a clip of how this looks for you?

    • DJ82's avatar
      DJ82
      9 months ago

      The game is unplayable right now due to the flickering that I have posted. The game was working Tuesday and Wednesday it wasn't. I have done all the suggested fixes that were given to the other user. I noticed that it took a week to get back to one of the users. I would expect a reply in a day when your product is not working.

      • e253e36a0ba91c8's avatar
        e253e36a0ba91c8
        6 months ago

        Did they ever resolve the issue? I can provide a video.

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