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I have also had the same issue since early access. I consider myself very computer and console literate and have logged into EA multiple times on PC and my phone. When I load NCAA 25, it keeps prompting me to change my EA password, which is the same email that my Xbox account is setup with. I know it is changing my password too because every time I play battlefield on PC, EA makes me sign in again with the new password. If there is a way to contact customer support to help walk me through the issue, please let me know!
I'm having the same issue
- 7 months ago
I also had this problem. However, it was able to fixed. The issue is that the email that’s attached to your PSN is not the one you think it is. You can confirm this by signing into EA and viewing your connections. Try to link it and it’ll probably say it’s link to some deactivated email. I then contacted support and explained that. They unlinked from the old account and then I could link to my actual one. Works perfect now.
- 7 months ago
where did you contact support, I cant find a phone number or an email to call. I have the same issue.
- 7 months ago@UrbanMuffinTop excatly. its the dumbest * thing ever. You have to make a "case" and then they wont respond and will just close the case. its impossible to resolve
- 7 months ago
What number did you contact for that help?
- 7 months ago@UrbanMuffinTop They take your money then ignore you, it’s crazy
- 7 months ago
- 7 months ago
Yep I have 2 cases with them and they both were closed as “fixed” and “resolved.” No one from the EA tech support ever contacted me. It’s absolutely B.S. I’ve had the game since the early access and have yet to play online because of this
- 7 months ago
What support did you contact? I can’t get to anyone at EA for some reason.
- 7 months ago
Their site just flings you right back to a link and the chat feature gives me an error when I try it…. Everytime.
- 7 months ago
Having the same problem since yesterday. I keep getting the QR code to reset my password. Iv reset it 4 or 5 times now and I still can’t long in. The only thing I can do on this game so far is play a quick exhibition game… pretty ridiculous for a game you spent $70 on.
- 7 months ago
I’ e had this problem for a week and can’t find any support from EA
- 7 months ago
Is everyone on Xbox series s as well?
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