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74c732563feabb4's avatar
74c732563feabb4
1 year ago
Solved

Deactivated account. Need help

Hello. I’ve been unable to get my account reactivated by changing the password. I’ve tried multiple times this way with no results. Only on one day have I been able to chat with an advisor and that w...
  • EA_Aljo's avatar
    EA_Aljo
    1 year ago

    @74c732563feabb47 

    Please follow these steps:

    1. Go to https://help.ea.com/en/help-home/
    2. Type EA Account into the search field
    3. Select the EA Account tile
    4. Click on See more topics
    5. Click on 'I need to update my EA account information'
    6. Click on the option for chat
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
1 year ago

@74c732563feabb47 

Please follow these steps:

  1. Go to https://help.ea.com/en/help-home/
  2. Type EA Account into the search field
  3. Select the EA Account tile
  4. Click on See more topics
  5. Click on 'I need to update my EA account information'
  6. Click on the option for chat
freckledwhisper's avatar
freckledwhisper
1 year ago

Theres not an option to chat or start a case, i am having the same issue.

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