Ea server problem college football 25
Cant play cf25 server problems when fixed?
Forum Discussion
I am receiving a connection failure pop up every time I start my Xbox series x console for CF25. It states I must be signed in to Xbox network and EA servers in order to access online features. My internet connection is fine. Please help
EA_IlliumEA Staff (Retired)
When you have a moment give the following steps a try:
- Make sure you have the latest software update.
- Perform a power cycle.
- Quit the game and other running apps from Quick Resume (For Series X|S consoles)
- Troubleshoot your connection to EA games
- Open you're Xbox NAT Type
- Clear the MAC Address.
- From the Xbox dashboard, click Settings, then go to All Settings.
- Go to Network, then Network Settings.
- Click Advanced Settings, then Alternate MAC address.
- Select Clear, then restart your Xbox.
What should we do if this issue persists after your troubleshooting suggestions? Been trying to be patient, but this same issue has been going on since Saturday for me
Connecting to EA servers can be a long and tedious and downright painful process, please try these steps: clearing your cache, restarting your router, check for updates, power cycle your game system, try changing your dns settings to someone trusted like google, change your ea password if it has been awhile, run a few speed tests to see if you get similar results each time (if not it could be an internet issue), deleting and reinstalling the game. If none of that works try switching to a mobile hotspot or just a different internet connection and see if it will load on their, then try switching back to your normal internet connection. If none of this works I recommend you contact ea support advisor just to say you tried before refunding. Also I am not entirely sure how playstation works but you may need to set your Ps5 as your main system, I could not play on Series X when the game first came out until I did this. For me the game has been down for a week, Please give xp on other questions like this or answer me too, it helps give more attention so hopefully we can play again soon.
In addition, there is a player glitch problem. I edited the appearance of a qb in my online dynasty. The game froze, kicked me back to the Xbox Home Screen. Now the player is a 12 overall (was 75 overall), with 0 attributes, no name and no picture. Is this related to the ea server problem? How can this be fixed.
- @Mundanejoker715 Please try these steps: clearing your cache, check for updates, power cycle your game system, deleting and reinstalling the game. If none of this works I recommend you contact ea support advisor just to say you tried, they will just tell you the same things I did and you will be SOL. Please give xp on other questions like this under this thread and others, or answer me too, it helps give more attention to these issues so hopefully we can play again faster.
- @Mundanejoker715 Connecting to EA servers can be a long and tedious and downright painful process, please try these steps: clearing your cache, restarting your router, check for updates, power cycle your game system, try changing your dns settings to someone trusted like google, change your ea password if it has been awhile, run a few speed tests to see if you get similar results each time (if not it could be an internet issue), deleting and reinstalling the game. If none of that works try switching to a mobile hotspot or just a different internet connection and see if it will load on their, then try switching back to your normal internet connection. If none of this works I recommend you contact ea support advisor just to say you tried before refunding. Also I am not entirely sure how playstation works but you may need to set your Ps5 as your main system, I could not play on Series X when the game first came out until I did this. For me the game has been down for a week, PLEASE give xp on other questions like this or answer me too, it helps give more attention to the problem so hopefully we can play again soon.
