Forum Discussion
EA_Illium
EA Staff (Retired)
2 years agoWhen you have a moment, can we try the following steps?
- Make sure you have the latest software update.
- Troubleshoot your connection to EA games
- Unplug any devices attached to the USB slot.
- Perform a power cycle.
- Touch the power button on the front of the console for at least seven seconds until the system beeps twice.
- Turn it back on after one minute.
- Launch your game.
- Restore the license for the game.
- Go to Settings on your PlayStation.
- Click Account Management then Restore Licenses.
Thanks!
- 2 years ago
Thank you for the response! The problem was with my controller. I bought a new one and everything works. Just so that you've got a possible solution for the future.
Thank you.
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