I have a hard time connecting to the EA servers. It’s constantly telling me I can’t connect at this time and to please try again. Sometimes I can get it to connect, but as soon as I try to play with a friend online, or road to the playoffs online it instantly freezes. I’ve only been able to play one game online in the hundreds of attempts I’ve tried.
Community ManagerEvery game is different. Just because some work doesn't mean the issue is on our end. Also, in comparison to how many people are playing, there are a small number of reports from those that can't connect. If this was an issue on our end, we'd be seeing a far higher number of contacts about it. You can connect on a different network so this points to an issue with your ISP or network equipment.
It's possible your save is corrupted. What console are you playing on?
Community ManagerTry deleting the personal saved data for CF 25. It's possible you could lose any offline saves and changes to settings. Normally, those will download from the cloud, but I can't guarantee that will happen so perform this at your own risk. Go to Settings/Storage/System. Locate CF 25 and delete the saved data.
Community ManagerIt could very well be an internet issue since matchmaking is using your internet connection to find opponents.
No. It’s likely not an internet issue. This happens to me every time I play Madden no matter my location. I’m unable to connect to the servers as well.
Also, it always asks me to reset my password. I e done it three times now and no change.
Bro I hear you Ea trying to blame you , fix y’all’s mess period. It’s there servers , if it was your internet you wouldn’t be able to play other stuff. Smdh at Ea
Exactly. My dl speed is fast. I have no connection issues on my end
Yea I got att high speed and mine is fast. They need to just fix it,I played my 10 hours and had no issues. I haven’t even opened my ps5 copy yet, with all this bs going on, I’m not sure I want to. Until they fix this. Sad we waited years for another crappy college game .
Community Manager
@b6ae5cf37b3f5bc9 wrote:
Exactly. My dl speed is fast. I have no connection issues on my end
Speed doesn't matter when you can't connect. That's just how quickly data transfers back and forth. It has nothing to do with actually connecting. Again, since a completely different connection works, it's due to an issue with your ISP or equipment. Did you contact them?
