Forum Discussion

OfficialJosh195's avatar
OfficialJosh195
11 months ago

I can’t even get into any online mode because of my ea account i am so confused

I can’t get into play now online or ultimate team online dynasty, any online game mode only in college football. it says connection failed and something with my ea account
Axs7689Sxa7030's avatar
Axs7689Sxa7030
Rising Newcomer
11 months ago

I am having the same problem. On my Xbox series X. Tried your suggestions and still can not get in. I’m on a wireless connection. 

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
11 months ago

@Axs7689Sxa7030 

Is it possible to try using a wired connection? If you're too far from the router, can you move close enough to use a wire just as a test to see if that resolves this?

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