@OfficialJosh195 @Axs7689Sxa7030
Connecting to EA servers can be a long, tedious, and downright painful process, please try these steps: clearing your cache, restarting your router, check for updates, power cycle your game system, try changing your dns settings to someone trusted like google, change your ea password if it has been awhile, run a few speed tests to see if you get similar results each time (if not it could be an internet issue), deleting and reinstalling the game. If none of that works try switching to a mobile hotspot or just a different internet connection and see if it will load on their, then try switching back to your normal internet connection. If none of this works I recommend you contact ea support advisor just to say you tried before refunding.
Community ManagerSince a mobile hotspot works, this means the issue is with your equipment or ISP since a completely different connection is working. Have you spoken with your ISP to see if they are noticing any issues?
What console are you on and is a wired or wireless connection being used?
