I can't access my cloud save files

I've been playing dynasty for the last seven months. After I close the game, I open it back up and hit dynasty-then continue. Now when I do this it takes me back to a save that was made on January 5. I've restarted my console plenty between then and now, and I've even seen the auto save icons loading within the last two days. How do I get access to these cloud save files. I've tried to contact support, but they kept transferring me and not helping at all. I play cfb 25 on an xbox series S. My internet has also been reset multiple times and every other aspect of online works on the xbox.