Premium Platinum Pack Locked In The Store
Having some issue purchasing the premium platinum pack in the store after grabbing the 2 weekly platinum packs. Anyone know a work around? I was thinking of uninstalling the game and downloading agai...
Forum Discussion
EA_Shepard
Community Manager
Community ManagerHey, Everyone!
Wanted to provide an update on this one. This has been sent over to the team and they are now aware. You may see this updated before we update this, so keep an eye out in the game for any updates to the store.
Once we have more info on this one, we will let you all know!
Cheers!
Update: The issue with the Premium Platinum Pack should now be fixed. It should now unlock properly once you meet the requirements.
Thank you for your patience while we were working on getting this fixed!
XBOX X
I Am Tuff
8/28/2024
Tried closing game and resetting my Xbox. No Dice.
PS5
Jxnny100
29/08/2024
Same on Xbox Series X
Xbox Series X
Hamburgerprime
08/28/2024
- EA_Shepard
@xB0SsT0Nx @jxnny100 @IamTuff61 @Condumb Can you all check your store and see if the packs are still locked on your end?
Yep still locked
as of 16:45 BST
- @EA_Shepard This “Team” needs to remove these packs from the store they STILL haven’t fixed this seemingly simple issue. Packs need to be taken down until fixed so more people don’t spend 10$ in the hopes of getting access to something they aren’t able to.
