Forum Discussion

xB0SsT0Nx's avatar
xB0SsT0Nx
2 years ago

Premium Platinum Pack Locked In The Store

Having some issue purchasing the premium platinum pack in the store after grabbing the 2 weekly platinum packs. Anyone know a work around? I was thinking of uninstalling the game and downloading agai...
jxnny100's avatar
jxnny100
Rising Novice
2 years ago

Any idea if there will be any compensation, especially if this isn't fixed by the time the store refreshes.

I feel a bit slighted by this its like if I went into a shop which said buy 2 shirts and you can buy a 3rd shirt, then after I bought the 2 shirts they said actually you can't buy the 3rd.

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 years ago
    Hi @jxnny100, compensation is entirely up to the studio team and not us so unless they say it officially, we couldn't answer if or when that would happen for issues.

    • jxnny100's avatar
      jxnny100
      Rising Novice
      2 years ago

      Still not working - just to keep you updated

    • NFLPURPLEPRIDE's avatar
      NFLPURPLEPRIDE
      2 years ago

      I am experiencing the exact same thing too. Had I known this has been an issue, I wouldn't spent any money on this game. 

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