Premium Platinum Pack Locked In The Store
Having some issue purchasing the premium platinum pack in the store after grabbing the 2 weekly platinum packs. Anyone know a work around? I was thinking of uninstalling the game and downloading agai...
Forum Discussion
Any idea if there will be any compensation, especially if this isn't fixed by the time the store refreshes.
I feel a bit slighted by this its like if I went into a shop which said buy 2 shirts and you can buy a 3rd shirt, then after I bought the 2 shirts they said actually you can't buy the 3rd.
EA_Shepard
Community Manager
Community ManagerHi @jxnny100, compensation is entirely up to the studio team and not us so unless they say it officially, we couldn't answer if or when that would happen for issues.
Still not working - just to keep you updated
- EA_Shepard
Hey,
It is now 2.43 UK Time, the store is still not fixed.
Would assume all players who have bought 2 Weekly Premium Packs will receive a compensatory Premium Platinum Pack. The store refreshes in 12 hours.
I am experiencing the exact same thing too. Had I known this has been an issue, I wouldn't spent any money on this game.
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