Premium Platinum Pack Locked In The Store
Having some issue purchasing the premium platinum pack in the store after grabbing the 2 weekly platinum packs. Anyone know a work around? I was thinking of uninstalling the game and downloading agai...
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EA_Shepard
Community Manager
Community ManagerHi @jxnny100, If anything is done for players that happens studio side not the forums side. Community Managers cannot say it will or won't happen as that isn't our call. If they do, they will let players know.
This issue is still affecting my account on PlayStation I've tried restarting my PlayStation and game multiple times and still won't work.
is there anything I can do?
Madjet2 PSN
- EA_Shepard
@madjet2 Followed up on it. The issue was resolved. Has been it happening this whole time, or did it start up again?
This is the first time it's happened to me and I'm still unable to access it
- EA_Shepard
@madjet2 Hey, so i hit up some folks on the is one. Going to have someone take a look into the account. If you have not, can you create a case on help.ea.com so that is on file and we can get that escalated to someone?
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