1 year ago

PS5 - pre-ordered the Deluxe College Football unable to play

I pre-ordered the Deluxe College Football And It still says I have 3 days to wait to play the game. I am on the PS5. [Title edit - EA_Barry]

EA Staff (Retired)

1 year ago

Hi @mg6644, So you have both the standard and deluxe editions pre-orders on your PSN Account, with nothing refunded currently?

1 year ago

That’s correct nothing was refunded just yet I mean if we can get it working both will be refunded at this point

EA_Illium
EA Staff (Retired)
1 year ago
Hi @mg6644, It's possible your first order is causing an issue with the game on your Sony account. Can we try refunding the Standard edition, reinstalling the deluxe version and seeing if you can launch the game?

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