PS5 - pre-ordered the Deluxe College Football unable to play
I pre-ordered the Deluxe College Football And It still says I have 3 days to wait to play the game. I am on the PS5.
[Title edit - EA_Barry]
Forum Discussion
Yes, I see that message every time I click on the game trial. I see a counter for 2d and 12 hours, something like that. In my downloads it says expected download date is today. The game is in my library but won’t download or open.
The counter is always there. I get the error when I try to access the game trail which I should have access to
EA_IlliumCommunity Manager
- @EA_Illium What is the larger thread called? Is there a link to it? Hoping to find out where this is in the solution process. Thanks
- EA_Illium
Hey Everyone,
Thanks so far for the information shared, and for bearing with us while we take a look at this!
If you are in the following situation, where you first pre-ordered the Standard Edition, then pre-ordered the Deluxe Edition, then requested a refund
- Please check your order history, or confirm with Sony support you have not refunded the Deluxe edition instead.
For other reports of this, or if you have confirmed the standard edition was refunded but you still have the deluxe edition we continue looking into this.
Cheers,
So I was refunded the Amount for Standard Edition.
the Deluxe Edition shows as “You’ve Preordered this” and no option to install/download.
if it’s any consolation, I even have EA Play, and it doesn’t give me any option for the 10 hr trial, cause even if they maybe somehow had a mishap on the refund. I still should be able to download/install for the 10 hour access. But that doesn’t even work.
But PS has refunded me for the Standard Edition.i own the Deluxe Edition of the game.
I don’t have my refund for the standard yet but I’m seeing the same thing otherwise.
I have the option for the ea game trial through the ps store, but when I click it I get an error
