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magnew03's avatar
magnew03
7 months ago

PS5 - pre-ordered the Deluxe College Football unable to play

I pre-ordered the Deluxe College Football And It still says I have 3 days to wait to play the game. I am on the PS5. [Title edit - EA_Barry]
mg6644's avatar
mg6644
7 months ago

That’s correct nothing was refunded just yet I mean if we can get it working both will be refunded at this point 

EA_Illium's avatar
EA_Illium
Icon for Community Manager rankCommunity Manager
7 months ago
Hi @mg6644, It's possible your first order is causing an issue with the game on your Sony account. Can we try refunding the Standard edition, reinstalling the deluxe version and seeing if you can launch the game?

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