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EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
10 months ago

Re: AjaxError/Error code 400 when attempting to use the Team Builder website


Marked as Solution for Visibility Purposes Only 

Thank you all for your reports on this issue.  We will investigate the matter and share more information as soon as possible.

Below are some steps mentioned in this thread that have helped others.


  • TazVizsla:...Try Microsoft Edge browser & it may fix your problem too! 
    mistergunz I am on chrome now and I used a VPN and teambuilder works for me now. Not sure if this will work for everyone but it's worth a try.
  • arz2one:  is there any punctuation in the team name, abbreveation, etc?  I had a "." in my abbrev, and i deleted and got it to save...
  • DaChip15: try using Microsoft edge cuz I switched web browsers and it worked.
  • Bestaliv_2x: make a new tab sign out of the team builder then sign back in and you should be able to go back to your other tab and it should work.
  • TLski87: Deleted that team and completely remade it the same exact way and it worked just fine. I guess a team can get corrupted somehow and it's a lost cause on that file.
  • Open the page from a new incognito tab in your browser. 
  • Make sure your game isn’t open at the same time.

8 Replies

  • All these steps don't work for me. Can EA please investigate this more and come out with some sort of official statement please? I'm literally not even playing the game because I can't create my team for dynasty. I NEED my own team to play with.

  • jzzrp's avatar
    jzzrp
    10 months ago

    Not sure if being reported anwhere else, but additioanlly now when I try to delete the teams that have been bricked by the 400 error I cant delete them either. So I have three teams with the same name, cant edit them, cant submit them, cant save them. When I start another team I get through so far and blam same error

    So annoying, I know its probably hard to diagnose but I havent even played the game yet just trying to get this sorted out

  • None of this helped.  Still doesn't work.  Either the 404 error or just spins on uploading images.  Even using just the base EA logo didn't make a difference. 

  • And this is what it's all come down to. Why not tell us what's happening EA?

    As much as I've been enjoying the game, I can't help but be candid in my honesty by saying this is drawing people.

  • @EA_Pulsar I have done all of these multiple times, even reset my computer. I can't even save a blank team without getting the AJAX error is there any other way to fix this possibility?
  • I can't even hit the save button without this popping up. Is this just a wait and see if they fix it type situation?

  • I just finished my team after creating and importing a custom logo, spent 40 minutes customizing 3 uniforms sets. And making a custom field. For some reason it won’t let me submit my team. I’m on Mac I don’t now if could cause any issues.

  • jfeev508's avatar
    jfeev508
    4 months ago

    It's now January days away from the NC game and this game still has this error and EA has never even addressed it.  I've been able to create a number of teams on the teambuilder site but the site itself has a number of crazy bugs and issues.  

    I had a team I create a few months ago and couldn't remember why I never used it.  I tried editing over the team to create a new team.  I was able to edit everything and save it with no issues, however once I finished (after hours of work) I tried to submit the team and boom got hit with the team submission error bug.  It had been so long since I had seen it that I thought it was just crazy for me to still be seeing this bug months later.  I can't see how they refuse to fix bugs for the life of a title iteration.

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