Forum Discussion

aeed6bf32022587's avatar
1 year ago

Server Connnection

This has probably been addressed already, but I cannot seem to play a full game on either CFB or EA FC for getting kicked at random times during a game. I’ve done everything possible with my system and internet connections. My speed is blazing fast and I have no other issues with anything else. It’s always been EA’s servers. Does anybody else have this issue?

20 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 year ago

    @aeed6bf320225875 

    Please let me know when you get that test done and we'll go from there.

    Chances are excellent you're also having dips in other connections. Unless you're constantly monitoring the packets sent and received for every connection, you may not notice. With your router being in another room, with a floor, wires, pipes, and interference from other signals, disconnects and lag are to be expected.

  • Right but it’s strange this has not been a problem until I started playing CFB and EAFC. I just spoke with another friend who lives a couple miles away from me who plays wirelessly as well, but is directly beside his modem and router and he’s having the exact same problem 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 year ago

    @aeed6bf320225875 

    Since he's right next to his modem, ask him to try using a wire and see if there's a difference.

  • That’s what he said he was going to do. He’s also on the same internet provider as me so it could be an issue with them even though it’s fiber 

  • It keeps saying I haven’t played enough games yet. I’ve played 3 and been disconnected on all three

  • It’s absolutely EA. It’s 2024 and after decades EA still can’t maintain a server whereas all the other devs can, as you’ve been mentioning. I’m 4ft from my router in the same room with the same speeds you’re getting & have tried wired with the same issues. Appears if opponent has bad connection, you are the one the game freezes on while it catches up. Ruins online play. 

  • aeed6bf32022587's avatar
    aeed6bf32022587
    1 year ago

    I know it man, it’s ridiculous they can’t have better online service than this. It was so funny to me that I lost connection multiple times on this very forum and on the EA live chat for troubleshooting, all while staying connected to the internet on other devices at the same time. lol 

  • WavvyGuyTy's avatar
    WavvyGuyTy
    Rising Scout
    1 year ago

    It’s not your connection at all. What players are doing is called test connection and your settings on Xbox or PS five where they will click on that feature, causing the game to disconnect and grating you the loss

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