Forum Discussion
7 months ago
@EA_Illium I need to talk to someone on the account management team or something so i can show them my photo proof and they can look at my account and clearly see 250 wins. Talking to random support reps on EA help that have no idea what I am talking about is getting me nowhere.
EA_Illium
6 months agoCommunity Manager
Hey @Joshie_2124 @GrantKrajeski2
We don't have a direct line to reach out to, our support can be contacted by creating a support ticket on the help site.
If they advised you to wait 24 hrs and the reward still has not appeared you should be able to resume your case or try creating a new one with the steps below:
- Go to the EA Help homepage.
- Select College Football 25
- Select the See all help topics
- Select the option I'm looking for something I earned
- You should be able to choose from Chat or Email (options can vary)
Cheers!
- 6 months ago@EA_Illium Yeah it doesnt even let me email them lol. This support is a joke
- 6 months ago
I would just like to have access to the card I worked so hard to unlock I’ve talked to 3 different EA members and nothing has changed. Please help us
- 6 months ago
I have like 8 cases with ea help lol they dont have a clue what they are doing.
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