Ultimate team.

Is anyone else having trouble being hard stuck at level 39 I’ve played multiple games. I’ve won a national championship. I even just played the champs game to see if I would even get any XP or the Hail Mary pack and I didn’t even get that when I won the first game of champs so is anyone else having problems with this like can someone explain to me what’s going on because I’m not gaining any XP or anything?