Unable to login into College Football 25, August 10th

LR15A1
6 months ago
I can’t either. It’s been like that for me since yesterday morning almost 24 hours now. I’m so frustrated
SouthernSmoke60
6 months ago
Did EA contact you about the problem?
Hoodietrae35
6 months ago
@tydabears96 Im having the same problem
Animosity_XL
6 months ago
Same, was able to play around 1 pm, after game I left it on the coin screen, got home from lunch and it booted me around 3 pm and has been like that ever since. I can use my console (PS5) and log into other accounts no issue getting into UT.
They said they are looking into it. Which means it will be next week we can play the game.
- Poggzzy
  6 months ago
  @Animosity_XL Seems ridiculous we can't enter a gamemode, what about the lost field pass xp we're not getting?
  
  If the fix takes more than a couple of days then they don't care about their customers.
jontrey3
6 months ago
Have they even tried to fix the problem?! We have no way to contact EA directly with is pisssss poor leadership.
- jontrey3
  6 months ago
  Literally been like this the past 36 hours
Battle_TV1
6 months ago
Same here
- EA_Illium
  Community Manager
  6 months ago
  Hey Everyone,
  
  Thanks for letting us know what you are running into with College Football 25. Around August 10 we saw reports of players having issues logging into College Football 25.
  
  This issue should not be resolved, if you are still having issues accessing College Football first try the following steps based on your console.
  
  Xbox
  
  Spoiler
  
  Make sure you have the latest software update.
  
  Perform a power cycle.
  
  Quit the game and other running apps from Quick Resume (For Series X|S consoles)
  
  Unplug any devices attached to the USB slot.
  
  Reinstall the game. If you're using an external hard drive, consider installing it on the internal drive to see if that helps.
  
  Troubleshoot your connection to EA games
  
  Open you're Xbox NAT Type
  
  Clear the MAC Address.
  
  From the Xbox dashboard, click Settings, then go to All Settings.
  
  Go to Network, then Network Settings.
  
  Click Advanced Settings, then Alternate MAC address.
  
  Select Clear, then restart your Xbox.
  
  PlayStation
  
  Spoiler
  
  Make sure you have the latest software update.
  
  Troubleshoot your connection to EA games
  
  Unplug any devices attached to the USB slot.
  
  Perform a power cycle.
  
  Touch the power button on the front of the console for at least seven seconds until the system beeps twice.
  
  Turn it back on after one minute.
  
  Launch your game.
  
  Restore the license for the game.
  
  Go to Settings on your PlayStation.
  
  Click Account Management then Restore Licenses.
  
  Enter Safe Mode and Rebuild your PS database
  
  If this continues, please let us know the following:
  
  EA ID (PSN ID/Gamertag):
  
  Which platform are you on?
  
  Are you getting an error message?
  
  Does this only happen in one game mode?
  
  Please share any steps you've tried so far to resolve the issue:
  
  If possible, share a Screenshot or Clip...
  
  Cheers!
  - GorillaMyst
    6 months ago
    Been having this issue for 5 days now, contacted EA several times to no avail. I've spent $500 + to play a game that I've enjoyed since the first edition came out. It's insane that I can go into the store and rip bundles but can't play any aspect of UT. So pissed right now at EA I don't even want to play Madden. Can't blame customer service, they are just doing thier jobs, but if you can fix the store or glitches almost immediately, you can figure this out too. I just hope the compensation for lack of playing time, lack of upgrading field pass, lack of competing in gridiron, lack of competing in solo battles, not being able to complete challenges, etc. is worthy of even continuing to play this game we've all waited for 10 years.