Unable to login into College Football 25, August 10th

Hi  @Chiefhuncho777 

Would it be possible to get more information on this?

• EA ID (PSN ID/Gamertag):
• Which platform are you on?
• Are you getting an error message?
• Does this only happen in one game mode?
• Please share any steps you've tried so far to resolve the issue:
• If possible, share a Screenshot or Clip...

Cheers!

• EA ID (PSN ID/Gamertag): jakxsun
• Which platform are you on? Xbox Series S
• Are you getting an error message? Just the regular disconnection error message 
• Does this only happen in one game mode? Happens in road to college football playoff (online games)

I dont have any clips of it happening, but I can clip the next time it happens.

Same here I have at min 30 wins taken from me in house rules just because some1 quit and it counted at connection lost and nit opponent conceded. This has happened to me with 4 secs to go in the game about to go up 28 points and boom "lost connection"....worst part is I still get the rewards for a win but no win.....this is in house rules by the way where u need 250 wins to get the final reward, I shouldn't have to play 700 * games to get that card, it's absolutely ridiculous because of this garbage system they have

Hey Everyone, 

Thanks for letting us know what you are running into with College Football 25. Around August 10 we saw reports of players having issues logging into College Football 25. 

This issue should not be resolved, if you are still having issues accessing College Football first try the following steps based on your console. 

Xbox

PlayStation

If this continues, please let us know the following:

• EA ID (PSN ID/Gamertag):
• Which platform are you on?
• Are you getting an error message?
• Does this only happen in one game mode?
• Please share any steps you've tried so far to resolve the issue:
• If possible, share a Screenshot or Clip...

Cheers!

• EA ID (PSN ID/Gamertag): LUV CARTI3R
• Which platform are you on? Xbox series x
• Are you getting an error message? Yes every time I try to buy the icymi booster pack for the last few days it shows
• Does this only happen in one game mode?
• Please share any steps you've tried so far to resolve the issue:
• If possible, share a Screenshot or Clip...

Been having this issue for 5 days now, contacted EA several times to no avail. I've spent $500 + to play a game that I've enjoyed since the first edition came out. It's insane that I can go into the store and rip bundles but can't play any aspect of UT. So pissed right now at EA I don't even want to play Madden. Can't blame customer service, they are just doing thier jobs, but if you can fix the store or glitches almost immediately, you can figure this out too. I just hope the compensation for lack of playing time, lack of upgrading field pass, lack of competing in gridiron, lack of competing in solo battles, not being able to complete challenges, etc. is worthy of even continuing to play this game we've all waited for 10 years.

• EA ID (PSN ID/Gamertag): KoopaKirlnko
• Which platform are you on? Xbox Series X 
• Are you getting an error message? "Ea Servers are unavailable at this time. Please check back at a later time"
• Does this only happen in one game mode? Both online modes 
• Please share any steps you've tried so far to resolve the issue: everything, uninstalling/reinstalling, changing nat type etc! 
• If possible, share a Screenshot or Clip... 

hey @Chiefhuncho777 @GorillaMyst @SmoothKoopa15 

Can you try generating a new line up and check if the error message continues?

I figured that out a couple of days ago and it has worked to resolve the issue. Don't know if it's a work around or a complete fix, but I haven't had any issues since. Hopefully all those that experienced this issue are compensated for thier temporary inability to play the game.