Forum Discussion
EA_Illium
EA Staff (Retired)
2 years agoHi Everyone,
If you are still getting the error "Our servers cannot process your request" when trying to purchase a pack, let us know the following...
- EA ID (PSN ID/Gamertag):
- Which platform are you on?
- Which pack are you trying to purchase?
- Please share any steps you've tried so far to resolve the issue:
- If possible, share a Screenshot or Clip...
Cheers!
BobbyShmurda_G9
2 years agoRising Newcomer
BobbyShmurda_G9
Playstation 5
conference stories premium fantasy pack
ive reached out to ea help multiple times and sent an email to customer support. I’ve restarted my game multiple times.
I’ve attached a file of the error code that pops up when I attempt to buy a pack now and I have a video clip of me purchasing the pack and my points being taken and no pack received. I wish I could attach more files but I can’t due to them being to big but I’d be more than happy to include them in a different way.