Forum Discussion
PSN: Steale_19
platform: playstation
issue: 3x Victory Formation Packs not opening
steps taken: generate new lineup, restart ps5, internet and game
Hey Everyone,
Thanks so far for letting us know what you are running into with College Football 25.
The team released a new Title Update today, I wanted to check in and see if anyone is still getting the error "Our servers cannot process your request at this time. Please try again later" when opening packs in Ultimate Team.
If so try generating a new line and checking if the error continues, as well as the following steps based on your platform.
Xbox
- Make sure you have the latest software update.
- Perform a power cycle.
- Quit the game and other running apps from Quick Resume (For Series X|S consoles)
- Unplug any devices attached to the USB slot.
- Reinstall the game. If you're using an external hard drive, consider installing it on the internal drive to see if that helps.
- Troubleshoot your connection to EA games
- Open you're Xbox NAT Type
PlayStation
- Make sure you have the latest software update.
- Troubleshoot your connection to EA games
- Unplug any devices attached to the USB slot.
- Perform a power cycle.
- Restore the license for the game.
- Go to Settings on your PlayStation.
- Click Account Management then Restore Licenses.
- Enter Safe Mode and Rebuild your PS database
- 5 months ago
Still having this issue on 9/8/2024
just sent $25 to open a pack and am still unable to, pretty unacceptable
platform: playstation
psn: inzunz6
pack: field phantoms fantasy pack, 2150 points
tried resetting game, made new lineup, unplugged all usb’s connected to my system and did multiple power cycles and restored license
- 5 months ago
I’m having the exact same issue
- 5 months ago
Still having this issue on 9/11/2024
just spent $25 to open a pack and am still unable to
platform: playstation
psn: javy_sixx
pack: field phantoms fantasy pack, 2150 points
tried literally everything and still not working.
- 4 months ago
I still cannot open any of those packs:
Homecoming Basic Setup
Field Phenoms Basic Setup
legends basic setup
XboxS
JJax78
jackson59571
- 2 months ago
My name is nomadictraveler
ps5
cant open 87 overall pack and 90 overall bnd legends pack
i tried what was recommended above
im on college football 25 - 2 months ago
- Hello it’s December and I am having this same issue with 2 of my packs that I earned from the legends challenges.when I try to open the packs I get the error messages. Please fix this.
EA ID: bigAltheNam3
Platform: PlayStation 5
packs: 87 OVR player pack, 90 ovr bnd bowl legends player pack
screenshots/proof: will not let me put my ss because the files are too big. I don’t know how you want me to show sustainable proof when all I cant even send it.
- 2 months ago
Hello again, I’m having the same issue with the 90+ovr bnd bowl player pack. And I’ve done the nightmare forge challenges where you’re supposed to receive 3 bnd 88+ ovr nightmare player packs, when I completed all 90 stars I was only given 2. Please fix you’re game this is the second time I’ve had to come here after trying to grind some packs and they won’t even open.
EA ID: bigAltheNam3
Platform: PlayStation 5
Once again I don’t know how to submit proof as the files of anything I try to put just says “too big” once you access my account you will see that I am telling the truth. Please fix your game.
- 2 months ago
Same issue
psn:SnagBeMoviin
ea id:YourBoykd
- 2 months ago
OregonBOIII PS5
I litterly can't open my 90+ legends pack and I've closed app,redone lineups I've been able to open other packs but the I can't open 90+ one for some reason
- 2 months ago
I am having the same problem and followed all trouble shoots.
Gamer Tag: Chiinooxl
PS5
The 90 over BND Bowl Legends Player Pack keeps getting an Error
- SjClark82 months agoSeasoned Newcomer
Me too
im also not able to open a 90+ OVR CFP pack as well as not being able to pay the playoff prologue challenges
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