Forum Discussion
EA_Illium
EA Staff (Retired)
1 year agoHi Everyone,
If you are still getting the error "Our servers cannot process your request" when trying to purchase a pack, let us know the following...
- EA ID (PSN ID/Gamertag):
- Which platform are you on?
- Which pack are you trying to purchase?
- Please share any steps you've tried so far to resolve the issue:
- If possible, share a Screenshot or Clip...
Cheers!
1 year ago
I am also experiencing this pack issue here is my information:
- adangeloaia
- ps5
- I am trying to open a 90+ bnd pack that I earned through challenges
- I have closed app and restarted and still no change over multiple days
- EA_Kent1 year ago
Community Manager
Hey everyone,
The recent errors that were popping up when trying to open certain packs should be fixed now.If you're still running into errors when opening packs, would you mind sharing a few specifics with us?
- Which pack (or packs) are giving you the errors?
- Which platform are you playing on?
- What is your Xbox Gamertag or PSN ID?
Thank you!