How can I get my national championship packs

I was in my national championship game playing against this player when I started to notice a slight lag game went on with the lag till the 3rd quarter where I was eventually booted out of the game. When my internet came back I was being spam invited by this player and joined the party to have him tell me “I was to good and he had to get me out of there” I proceeded to ask if him if he ddos me which he confirmed and told me to cry about. It’s infuriating knowing he got natty packs by being a scum human hopefully ea support will actually work by banning scum like him. I’m sure if yall go back and look to you’ll see several games where he’s losing and wins. I would like to here back from you guys to let the community know you address players that cheat and don’t condone it 

Otherwise there’s no reason to spend money on the game when I can spend money on an [Edit - CM] and just get 4 natty packs every hour 

Well I am playing college football ultimate teams and I was playing squads head to head and it was my national championship and I won the match but when I got out of the match the national championship packs where glitched so I loaded out and they were not in my unopened packs

My account is shanks6166 if you could make it right

ppjj1​ 

If you suspect unfair or abusive play, you can use the steps detailed at the following link to report. 

HOW TO REPORT CHEATING, ABUSE or HARASSMENT

Thanks.