How do I get help with logging into my account in College Football 26?

Hi everyone,

Are you having trouble logging into your account in College Football 26? We’ve got some info that may help you. Read on for more details.

What if I forgot the email address on my account?

If you don’t remember which email you used on your account, there are some other ways you can try finding out which one it’s registered to.

What if I don’t have access to the email address on my account?

Your email provider should have some ways for you to get logged back into your email account. Check to see if they offer a way for you to reset your password or answer some security questions. They may also have other ways to verify your identity and recover access.

Try looking for these options on the login page for your email provider, or at their support website.

Why am I being asked to enter a verification code when I log in?

This means that you have two-factor authentication (2FA) set up on your account. Click here for more info on how 2FA works and where to look for your verification code.

What if I get an error when I try to log in?

Login errors can point to a few different scenarios. Expand the spoiler tags below for tips that can help with some common login errors.

Your email address could be invalid or you may have recently updated it.

You might have entered the wrong email address, or your email might not be linked to an EA Account.

To help keep your account secure, we limit how often you can update your email address. You can only update the email address on your account once every 30 days. Learn more about updating your account information.

Your login credentials have expired.

Try resetting your EA Account password. This will usually help in most cases.

If that doesn’t help, wait at least 90 minutes and try again. You might have tried resetting your password too many times, too fast.

You aren’t connected to the internet. Check your internet connection.

Check out some connectivity troubleshooting steps.

What if I forgot my password?

First, try resetting your account password.

If you’re trying to reset the password for an underage account, make sure to enter the underage EA ID, not the parent or guardian email.

Check your email for a link to set a new account password, and follow the instructions.

I think I’ve been hacked

Check out the EA Help website so the EA Help team can make sure your account is secure.

What if I still can’t log in after trying everything?