Forum Discussion

hg3gator's avatar
hg3gator
Seasoned Newcomer
25 days ago
Solved

I Preordered the Deluxe Edition Its not showing me a download option?

Why did I pre order and I cant even get into the game????
launching
EA_Lanna's avatar
EA_Lanna
Icon for Community Manager rankCommunity Manager
24 days ago

Hi hg3gator​, 

It might be a technical issue with the local device. I can recommend some TS steps that may help it appear. What device are you playing on?

- EA_Lanna

  • hg3gator's avatar
    hg3gator
    Seasoned Newcomer
    24 days ago

    I am using a PS 5.  I ended up purchasing a copy yesterday, and it worked just fine.  Now I need EA to credit me back for the purchase I made on May 2nd.  Can you advise?

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