Losing connection
I am trying to play a game on my online dynasty. Approximately a minute in I lose connection to ea servers. No other connection losses and can immediately reconnect only to attempt to play and server...
Forum Discussion
EA_Aljo
Community Manager
Community ManagerHey there. Thanks for reaching out. Have you tried all the connection troubleshooting steps here? Also, if you're using a wireless connection, switching to a wire should improve it.
I have been having the same issues for the past 3 days. I have reset everything. I changed information ion my EA Account. WIFI speed tests are all great. I've cleared my system's cache. I have updated the game and the system software. I am unable to use a wired connection, but my WIFI is great, and never had this issue until this most recent update. I need more support than "It needs a wired connection". There's some problem with keeping my account on the EA servers. I tried playing other online EA games, and it is the same issue.
- EA_Aljo
Would you be able to move close enough to the router to use a wire just as a test? Wireless connections are unstable and very prone to disconnects/lag.
Okay tried that LAN connection and same problem happened. Now what? Something wrong with the EA server or my EA Account synching
- EA_Aljo
Did you power cycle your console and modem/router after switching to a wire?
I have 90+mbps up and down and have not had issues until the last 3 days so I highly doubt that is the problem as I can play every other game not ea flawlessly. But no matter how many resets I do or anything listed by you or EA nothing helps. After all the money I’ve spent between the game and ea play it’s ridiculous the the servers are this bad.
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