Twitch Drops not Transferring

I have completed several twitch drop requirements and claimed several of the packs. I have verified the twitch packs are in my inventory and claimed, but they have not been transferring to my NCAA 26 college Football game. I have even un-linked and re-linked my twitch and EA account to see if that would help... shocker shocker it did not work. I have contacted EA support and Twitch support for this issue, with zero help. I keep getting the runaround and was told to post on the EA forums for assistance. Is there really nothing that can be done for this issue? It seems like it is happening to quite a few users. considering cancelling my EA sports monthly subscription if this is really how their support team works.. or doesn't work.