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No way, I got the same runaround as everyone else in this position. The customer service people you can engage with aren't the people looking at the issue and the people looking at the issue are unreachable no matter how hard you try...As far as I am concerned EA is running a scam and stealing from people.
If you filed a case for your issue you'll receive the same denial email that everyone gets with no evidence of your wrongdoing and no evidence that an actual person even evaluated your case. It's all automated smoke and mirrors. And it doesn't matter at all that we know that, they are A+ at stiff arming us. There's nothing we can do about it.
Yeah I tried all day but it was just a loop I ended up back with an advisor and he would send the same link and tell me to do the same stuff then I’d end up right back with a different advisor
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