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EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
2 months ago

Missing pre-order bonus content in College Ultimate Team

Hey football fans,  If you aren't seeing your pre-order bonuses when logging into Ultimate Team, we've got a couple recommendations that might help.  First, try backing out of CUT and then starti...
gameplay question
reesespessas's avatar
reesespessas
Rising Novice
27 days ago

EA support suggested I post in here for help remedying my issue as they say they are unable to fix it on their end. 

I rescued out to EA Support earlier this week regarding missing packs. The Representative told me he can see I have 11 unopened packs that were not showing for me. He provided a list of them and every time I have reached out no one at EA has been able to assist me in receiving the packs to open. I tried all suggestions from the rep and nothing worked.  Hoping that posting here helps me out but no hopeful 🤷‍♂️

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