Spatial Audio Not Working

I have a Razer BlackShark V3 headset with DTS:X installed as the spatial audio solution.

In Windows and every other game I play, it works as intended. In College Football 27, however, the spatial audio simply doesn't work at all. It sounds like I'm using my headphones in stereo mode with spatial audio disabled, when that isn't the case.

I did get it to work in-game exactly once, and I don't know how it happened. I just launched the game and it was magically working. I've never managed to get it working since then, though. I've tried everything to fix it: changing the in-game audio preset, restarting the game numerous times, toggling spatial audio on/off in Windows, and even restarting my PC.

I would greatly appreciate it if someone on the team could help get this fixed! I know I can't be the only one who prefers using DTS:X or even Dolby Atmos.