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IYIurphy's avatar
IYIurphy
Newcomer
14 hours ago

Game is crashing on launch. Error code posted below.

Error Code: 

An unexpected game shutdown was detected. Please relaunch the game or contact EA Help if this continues. (0xC0000005)

 

Session ID: gXswCCbm7bXxiYq5vM3KSEofDQ07q4LNm8j6icfwiZ4nvQHI

Previous Session ID: 1ipmUnHgueXx3Y3t5M3KSynHvfFiNFZdQdU3c3xiywFKQH+R

Previous Service Session ID: 1ipmUnHgueXx3Y3t5M3KSynHvfFiNFZdQdU3c3xiywFKQH+R

 

For context, I reset my PC and since redownloading CFB27, I continuously get this error code. I am running through steam, have verified game file integrity, cleared steam download cache, and used the Anticheat installer to uninstall and reinstall the anticheat software.

 

What next?

 

Thanks.

crashing

1 Reply

  • waggeyy's avatar
    waggeyy
    Seasoned Novice
    14 hours ago

    IYIurphy​ 

    I've been having this same crash issue for over a month with still no solution. I was informed that it's a game bug apparently, try posting this under bug reports, maybe you'll get some answers for it. I'm also going to make a post because I really want to play the game. Basically I would find another game to play in the mean time, which sucks, but if it says anything I've spent hours and hours troubleshooting this same issue and have had no success

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