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Ursix2's avatar
Ursix2
Rising Novice
2 months ago

RTG Trophy Room - Missing Profiles

(PC - EA Store) I'm having the issue with the RTG Trophy Room and Main Menu Trophy Room not logging Trophies in certain RTG save profiles. I have 4 RTG profiles and on one of my primary players won the heisman and 5-6 other awards after a good season and none of that has been captured.

I did notice however, that when I am at the Main Menu and go to Main Menu > More > Trophy Room > Road To Glory - 2 out of my 4 RTG saves DID have slots and the one save that I won a couple of awards on did have the trophies showing. Two of my saves, including my Rob Gronk style TE did not have a slot nor the 6-8 trophies I won.

Not sure why the 2/4 RTG had the slots and the others did not.

The two that had the slots were my Texas Longhorns HB and the Virginia Tech QB. The two that did not were my Notre Dame LEDGE and my Michigan Wolverines TE. All 4 of the RTG Characters went through HS and were custom builds.

I decided to test this a bit while typing this up and just made:
 - a QB, skipped HS, and used a pre-built skill character - picked the Hoosiers and checked the Main Menu Trophy room and they DID have a slot.

 - a 2nd TE,  Skipped HS, and used a pre-built skill character - picked Vanderbilt and checked the Main Menu Trophy room and they DID have a slot.

- a 3rd TE, Skipped HS, made a custom skill character - picked Michigan Wolverines (2nd TE for them) and checked the Main Menu Trophy room and they DID have a slot.

I noticed I could hide and then show all profiles - I hid the 3 test characters I made then checked show all, the 2 slots I made earlier (HB and QB) were still showing, the 3 test characters I made were showing as hidden, but the other 2 original profiles (LEDGE and 1st TE) were not showing.

Not sure if this helps but I guess when you make your RTG character and get to college, back out and check the Main Menu trophy room to see if they have a profile slot before playing the save.

It would be nice if there was a way to force existing saves to get a profile slot.

11 Replies

  • Miamimadegio's avatar
    Miamimadegio
    Seasoned Newcomer
    2 months ago

    EA ID: Miamimadegio

    Steam ID N/A

    Platform: PlayStation 5

    If console, which console generation do you have? Ps5 next gen 

    What is your Gamertag/PSN ID?  Miamimadegio 

    Date/time issue occurred? July 6, 2026 and August 1,2026

    What type of issue do you have? RTG trophies not syncing sync issue

    Summarize your bug as specifically as you can: I won trophies in RTG but they are not showing up in the trophy room

    In which mode has this happened in? RTG

    Online or Offline? Online 

    Did you desync during the outage? No while I was online and won the trophies they still didn’t show up 

    Team name? LSU Tigers Wide Receiver Georgia Bulldogs  REDGE

    Did you change your team name? Yes my receiver started on Ohio state and my edge started on penn state