Teambuilder dynasty crashing

Platform: Playstation 5
Mode: Online Dynasty — Multiplayer/ 1 user
Team: TeamBuilder team (ALL CHROME SAINTS & MABLO BULLS)
Season: Year 2
Point in season: WEEK 2

Our Online TeamBuilder Dynasty has become inaccessible after completing week 1 game and advancing to Week 2 of the Season.

The dynasty had worked normally through one full season.

After advancing to Week 2, the dynasty stopped functioning correctly.

I can still select and load the dynasty. Once I enter the Dynasty hub, it works for approximately 5 seconds before I am disconnected and receive the message the game encountered an issue.

If I attempt to use Advance Week immediately after loading in, the same thing happens — the dynasty disconnects/crashes before it can advance.

Other online features are working, and the issue appears isolated to this specific Dynasty save. Because this is a TeamBuilder team, the Dynasty is necessarily an Online Dynasty even though I am the only user.

This appears to be a server-side Dynasty/save-state issue rather than a general connection problem. The save itself still appears in my Dynasty list and begins loading normally, but something in the Dynasty state after advancing to Week 2 causes the session to disconnect.

Please do not reset or delete the Dynasty if investigating it. I would like the existing Dynasty repaired/recovered if possible.

I have significant progress invested in this save and would appreciate if the Dynasty team could investigate the league/save state.

EA ID: e126d1cacc435fe6
Approximate date/time issue began: 10/7/26/ 2:00pm cst
Error message: 

I can also provide video showing the Dynasty loading successfully, remaining accessible for seconds, and then disconnecting.