5 time no medals for wins
So 5 times straight no medals for wins as it say it takes what the opponents game says the results are. Cheating much? I love this game so far but if this continues I'll just walk away like any other...
Forum Discussion
EA_Grasshopper
EA QV Team
EA QV TeamHey @Goochimudd thanks for reaching out. It sounds like your matches have desynced which can occur when you and your opponent have unstable connection. The match goes out of sync for both of you and unfortunately results in a loss for you. This can occur when playing on WiFi more than cellular data because it's more vulnerable to interruptions. The team is aware and we're investigating how we can reduce this occurring. Can I get your Persona ID which is found in Settings > About to help us investigate this further? Thanks!
1004053784410 is ID#
- EA_HighCommand
HI @Goochimudd and thank you for the Persona ID.
We've checked our logs for Sunday, March 3rd and found 4 occurrences of de-syncs, which would explain the lost medals on a win. We are continuously working on improvements to make it occur not that often but in the meantime, as @EA_Grasshopper said, playing on cellular usually helps to prevent this from happening.
I playing using cellular all the time the desync happening more often day to day. Just now 3 times in a row WTF !!!
Playing on cellular doesn’t help it occurring for me at all. Beginning to happen ALL the time!! Happened to me close to 10 times tonight. Probably atleast 50% of the time. I actually spend money on the game but I think it’s time to move on. I’ve seen posts about this same issue for almost three weeks now and the only response is we are looking into it with no update.
Happened with me too twice in champions blitz. I have playing this since the first day of launch and it happened to me first time.
Moreover it seems to have been reported by users for the first time, not since the beginning so do not put forward the connection problems because if it would have been due to players' connections it would have been happening since the launch.
The problem has been reported after the latest changes so it has something to do with the modifications done by you.
- This is repeatedly happening to me, regardless of WiFi/cellular. It never happens in reverse so can you explain when this will be fixed?
Desyncs are happening more often than not and I play the majority on cellular.
I have been been playing since early on and this is making the game unplayable
