5 time no medals for wins
So 5 times straight no medals for wins as it say it takes what the opponents game says the results are. Cheating much? I love this game so far but if this continues I'll just walk away like any other...
Forum Discussion
EA_Grasshopper
EA QV Team
EA QV TeamHey @Goochimudd thanks for reaching out. It sounds like your matches have desynced which can occur when you and your opponent have unstable connection. The match goes out of sync for both of you and unfortunately results in a loss for you. This can occur when playing on WiFi more than cellular data because it's more vulnerable to interruptions. The team is aware and we're investigating how we can reduce this occurring. Can I get your Persona ID which is found in Settings > About to help us investigate this further? Thanks!
1004053784410 is ID#
- EA_HighCommand
HI @Goochimudd and thank you for the Persona ID.
We've checked our logs for Sunday, March 3rd and found 4 occurrences of de-syncs, which would explain the lost medals on a win. We are continuously working on improvements to make it occur not that often but in the meantime, as @EA_Grasshopper said, playing on cellular usually helps to prevent this from happening.
I playing using cellular all the time the desync happening more often day to day. Just now 3 times in a row WTF !!!
