Forum Discussion

7 years ago

A bug about victory or defeat

Product: Command & Conquer: Rivals
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Huawei mate 8
OS Version 7.0
What is your Player ID? Zefy
What type of issue do you have? Other
How often does the bug occur? Occasionally (10% - 49%)
Summarize your bug Hi, Untill this time that I write about my issue There has been 3 matches in which the issue is: First and second one it registers my victory as defeat. The last match it says victory and registers it as such, But my medals get treated as if I was defeated. Pls fix. ID: zefy
Steps: How can we find the bug ourselves?
Connection Type Mobile
Please select your region North America
Country Egypt

‌

Heya.

15 Replies

zeftony
7 years ago
Why are they not replying?
It seems like they don't care?!
Now it says victory but treats my medals as if I lost when I play Nod.
EA_Grasshopper
EA QV Team
7 years ago
Hey @zeftony, @squeaks0912 and @MrJohnny1337 thanks for reporting. It sounds like you all had matches that went out of sync either due to one or both of you both disconnecting. Switching from WiFi to cellular data will reduce your chances of this occurring. Unfortunately, there is nothing I can do at this time but the team is aware and hope to address it with the next update!
squeaks0912
7 years ago
That’s not an option, my WiFi is far more reliable than my cellular data and what if you only have a limited cellular plan and don’t want to use the data
squeaks0912
7 years ago
Being a programmer for the last 30 years, I understand you have bugs but this is a pretty serious one, there is also another serious bug that when you sometimes buy a unit you don’t get it and it leaves a graphic glitch on the screen. Telling people to use cellular data is not a viable option and people have dropouts on that also, going out of sync should not affect the outcome, the game clearly knows I won the battle because it clearly says so but gave me negative points this looks it’s not an out of sync issue because it says victory but you lost. Even when you play the replay it still says you won.
zeftony
7 years ago
That's what i wanted to say.
That is exactly what i was thinking.

If it was out of sync, Then it should at LEAST not register the match.
or make it a draw or any other solution, But saying that our problem is because it is out of sync is not an excuse, The ones who made the game should have made disconnections in their calculations to NOT make this grave issue, This IS a game-breaking issue, I mean if it is like this why would i play anymore and i think compensations are due.