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DaveDix91's avatar
DaveDix91
6 years ago
Solved

Account lost

Hi, i have been playing for a long time on my iPad and thought i would try and make a new one for fun on my phone.. the first couple of days it worked fine. I was able to play with the old one on the...
  • EA_Cade's avatar
    EA_Cade
    6 years ago
    Hi @DaveDix91,

    You'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for further assistance on this one, we can't assist with this type of issue via AHQ. 
Mister_Crac's avatar
Mister_Crac
6 years ago

Have you linked your game progress at some point to an E-mail address or to a Facebook account? Then you should be able to retrieve that. On a new installation of Rivals, just repeat the linking process after the tutorial. Then the game will let you choose to continue where you left off.

DaveDix91's avatar
DaveDix91
6 years ago

After reinstall i only get the option between the “new” account i made and a brand new one.. have attached photo.

  • EA_Cade's avatar
    EA_Cade
    Icon for Community Manager rankCommunity Manager
    6 years ago
    Hi @DaveDix91,

    You'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for further assistance on this one, we can't assist with this type of issue via AHQ. 

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