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sojrner's avatar
sojrner
6 years ago

Android 11, pixel 3, game crashing

3 different matches, crashed out at load once, and twice during match. Was winning those two, but have me loses on all three. Right before the crash, noticed hitching and slowness for a few seconds....
gadick78's avatar
gadick78
Seasoned Rookie
6 years ago

I had just restarted my phone before the crash.  Also just crashed again after clearing the cache.  Pixel 3x.  Guess I'll have to try the delete and reinstall.

  • gadick78's avatar
    gadick78
    Seasoned Rookie
    6 years ago

    How do i know if my game is backed up?  So i can delete and reinstall

    • EA_Cade's avatar
      EA_Cade
      Icon for The Sims Team rankThe Sims Team
      6 years ago

      Hi @gadick78,

      As long as you're connected to an external account the game progress is saved.

      More info/steps on this over here.

      • gadick78's avatar
        gadick78
        Seasoned Rookie
        6 years ago

        Well that didn't work either.  Uninstalled and reinstalled.  Second game in it crashed.  

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