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Anonymous's avatar
Anonymous
7 years ago
Approved

Any way to link same account on two devices?

When I finally got access to this game, I went ahead and installed it on my phone. Now I've attempted to install it onto my Android-app-enabled Chromebook in the hopes that I would be able to retain all of the progress from my phone. Is this possible, and if so, how would I go about linking this account? I'd much rather play this on my Chromebook, as it's got substantially battery life and a larger screen (obviously).

3 Replies

  • Anonymous's avatar
    Anonymous
    7 years ago
    Approved

    Just so that I'm clear, it is installed and running on my Chromebook. Both my Chromebook and my phone are using the same Gmail account to access the game.

  • EA_dance210's avatar
    EA_dance210
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    7 years ago

    Hi @Axelay,

    Have you linked your original account to your email address? If you haven't, you can do that by going to Settings - Link Account in-game.

    Once you've linked your account, use the Link Account feature on your second device, using the same email. Once you've done that, you should see the option to select your original account.

    If you have any other questions, please let me know 🙂

  • Anonymous's avatar
    Anonymous
    7 years ago
    Approved

    Nothing worked until I unlinked my account on my Chromebook and then re-linked it. Once that was done and I closed the game, I got confirmation upon reopening that I needed to select an account so that the game could sync and restart. I'm very glad that this works! Thanks much for the assist.

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